Aged care providers


Elderly woman laughing with worker


The National Disability Insurance Scheme (NDIS) represents a substantial opportunity for providers of Commonwealth Home Support Programme (CHSP) and Home Care Packages (HCP) to expand operations and assist both older and younger people to live independently in their home.

Opportunities for aged care providers in the NDIS
Organisations who register as an NDIS provider will be able to deliver services to NDIS participants regardless of how their plan is managed. Visit the NDIS Provider Toolkit for more information about becoming registered under the NDIS.

Becoming a NDIS registered provider offers the following benefits for existing aged care providers: 

  • Demand for more services: Similar in-home services to those funded under the CHSP and HCP are also funded by the NDIS. These include services such as domestic assistance and personal care and the rollout of the NDIS is creating demand for these services. 
  • Diversity of funding sources: The NDIS is based on the consumer directed care model (like HCP), which provides more options for funding sources. If you have already adapted your business to account for consumer directed care, you may be well placed to deliver
    in-home services under the NDIS.
  • Increased workforce utilisation: The NDIS provides an opportunity to increase the flexibility and utilisation of your workforce. This may help you to attract and retain your workforce by offering roles with more hours and increased variety.
  • Spread of capital costs over more services: Providers are able to share the spread of capital costs, such as buildings, motor vehicles and equipment, across various sources that may reduce financial risk and maximise business opportunities.

Support resources
To explore opportunities in the NDIS visit the NDIS Demand Map.

Connect with a Boosting the Local Care Workforce Regional Coordinator to receive localised support and help in identifying opportunities in your area.

Aged & Community Services Australia (ACSA) is the leading peak body at the forefront representing, leading and supporting members to achieve excellence in providing quality affordable housing and community and residential care services for older Australians.

Leading Age Services Australia (LASA) is the national peak body representing and supporting providers of age services across residential care, home care and retirement living.