Getting started as an NDIS provider
Registering under the NDIS
Organisations who register as a National Disability Insurance Scheme (NDIS) provider will be able to deliver services to NDIS participants regardless of how their plans are managed.
NDIS provider registration is managed by the NDIS Quality and Safeguards Commission in New South Wales, South Australia, Australian Capital Territory, Northern Territory, Queensland, Tasmania and Victoria.
Organisations in these states and territories wanting to register as service providers under the NDIS must apply for registration directly with the NDIS Quality and Safeguards Commission.
For existing registered NDIS providers, registration will transfer automatically, however it’s a good idea for providers to take a moment to check all their details are up-to-date and accurate. This includes contact details and registration groups through which providers deliver services.
Registration in Western Australia will come under the NDIS Quality and Safeguards Commission on 1 July 2020. Until then, quality and safeguards will remain the responsibility of the Western Australian government and NDIS providers are required to register on the Western Australia Disability Services Provider Panel. More information is available here.
Ahead of registration transfers from the NDIA to the NDIS Quality and Safeguards Commission, NDIS providers are encouraged to check their contact details and the registration groups they are delivering in via the NDIS myplace provider portal (note: when you reach this page, the portal sign in button is at the top right of the page) to make sure the data transferred to the NDIS Quality and Safeguards Commission is up-to-date and accurate.
Visit the NDIS Quality and Safeguards Commission's website for more information about provider registration.
Helpful information for NDIS providers
Information for new and existing providers under the NDIS is available on the NDIS website including guidance on how to register, working as a provider, how to connect with participants, and how to get paid.
The NDIS Provider Information Pack
The NDIS Quality and Safeguards Commission has created the NDIS Provider Information Pack to ensure NDIS providers have the information they need to provide services and supports to NDIS participants under the NDIS Quality and Safeguarding Framework. It includes useful information on the NDIS Code of Conduct, NDIS Practice Standards, behaviour support, complaints management, incident management, and provider registration.
Providers and employers need to understand their responsibilities for creating a safe environment for providing services to people with disability. Nationally consistent NDIS worker screening can support them in meeting these responsibilities. NDIS worker screening will be progressively implemented across Australia in 2019-20, with all jurisdictions to establish the NDIS Worker Screening Check by 1 July 2020. NDIS providers will be notified when the NDIS Worker Screening Check is available in their state or territory. In the meantime, worker screening transitional arrangements will apply. Providers should familiarise themselves, and their staff, with the worker screening requirements and the NDIS Code of Conduct for Workers.
Worker Orientation Module: ‘Quality, Safety and You’
The Worker Orientation Module is a 90 minute training module developed to assist NDIS workers to support people with disability. Registered service providers are encouraged to include the module with their induction process for workers and ongoing learning to support compliance with the NDIS Code of Conduct. To learn more, visit the NDIS Quality and Safeguards Commission website.